Receipt was not recognized
Place the receipt on a flat, well-lit surface and keep all edges visible. Avoid shadows, glare, folds, and blurred text.
App support
Receipt Snap Pro
Need help scanning, organizing, or exporting receipts? Start with these common solutions or contact us directly.
Incorrect total or date
Receipt layouts vary, so review the recognized merchant, date, tax, and total before saving. Correct any field that was read incorrectly.
Camera or photo access
Open Settings, find Receipt Snap Pro, and allow Camera or Photos access required for the way you want to import a receipt.
Export records
Choose the required CSV or PDF export option, review the selected records, then save the file or share it with another app.
Contact support
Still need help?
Email dolganov.g@gmail.com. Please include your device model, operating system version, and a short description of what happened. Screenshots are helpful when they do not contain private information.
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