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Make sure the face, text, document, code, or license plate is clear and large enough in the image. You can always add and position a mask manually.

App support
Need help detecting or hiding sensitive information in a photo? Start with these common solutions or contact us directly.
Make sure the face, text, document, code, or license plate is clear and large enough in the image. You can always add and position a mask manually.
Select a suggested or manual mask, then move, resize, or change its shape and privacy style before exporting the protected copy.
If photos do not appear, open Settings, find Blur Personal Info, and allow the required Photos access. You can also import an image through the share options.
Choose PNG or JPG, then save the protected copy to Photos, copy it, or share it. The original image is not replaced.
Contact support
Email dolganov.g@gmail.com. Please include your device model, operating system version, and a short description of what happened. Screenshots are helpful when they do not contain private information.
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