No sound is playing
Increase the media volume, turn off Silent Mode if applicable, and confirm that audio is enabled inside the app.

App support
Need help with cards, audio, languages, or learning activities? Start with these common solutions or contact us directly.
Increase the media volume, turn off Silent Mode if applicable, and confirm that audio is enabled inside the app.
Open the app settings or language selector and choose the available learning language you want to use.
Close and reopen the activity. If the issue continues, include the category and card name when contacting support.
Parent-only actions are protected by the parental gate. An adult should complete the displayed task before changing settings or opening external content.
Contact support
Email dolganov.g@gmail.com. Please include your device model, operating system version, and a short description of what happened. Screenshots are helpful when they do not contain private information.
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