CleanShot Frames
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App support

CleanShot Frames

Need help resizing, framing, or exporting a screenshot? Start with these common solutions or contact us directly.

Import a screenshot

Choose a screenshot from Photos. If it does not appear, open Settings, find CleanShot Frames, and allow the required Photos access.

Avoid image distortion

Select a preset or custom canvas size and adjust the background and spacing. The screenshot itself should remain at its original aspect ratio.

Choose an export size

Use the preset that matches your destination, or enter a custom resolution when preparing a specific marketing or presentation layout.

Find an exported image

After export, save the image to Photos or Files, copy it, or share it directly. Check the location selected in the export sheet.

Contact support

Still need help?

Email dolganov.g@gmail.com. Please include your device model, operating system version, and a short description of what happened. Screenshots are helpful when they do not contain private information.

Email support →